My default email address does not work?

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    Prideonetravel
    Asked on July 25, 2014 at 01:05 PM

    My default email address is not working on any of my forms, but if I use another one of my sub emails, I will get my notifications.

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    Jeanette
    Answered on July 25, 2014 at 03:16 PM

    Your default email address is  s**tt@pr******avel.com, the address is not in our bounce list.

    Does that mean that you are getting the messages at g***s@pr******avel.com with no problem?

    Have you checked the spam folder for the other email address?  If that is the case, then there might be a problem with that particular recipient, probably a revision of the settings or the quota allocated for it, can be a good option.

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    Prideonetravel
    Answered on July 25, 2014 at 03:55 PM

    yes, that is correct, the second one you mentioned is working but not the first and yes, I have checked my spam folder. I use Google Apps, so space is not an issue.

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    Jeanette
    Answered on July 25, 2014 at 05:34 PM

    In that case, you must revise the settings on that particular recipient. Probably deleting and redoing the email account might help.

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    Prideonetravel
    Answered on July 25, 2014 at 05:45 PM

    I just changed my default email to m********g@ and it is working.

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    steve
    Answered on July 25, 2014 at 08:04 PM

    OK, great! Please let us know if you have further questions.

    Kind Regards