Account upgrade

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    Asked on July 28, 2014 at 06:14 AM


    I just upgraded to a premium account expecting a higher level of traffic over the next few days. If I process the downgrade again now (because I'm not expecting to need a higher level of service again until the fall, do the submissions and space added to my account remain in place for the rest of the monthly billing period?



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    Answered on July 28, 2014 at 07:40 AM

    Hello glasgowsport,

    Yes if you cancel your subscription now, your account will stay economy for the time you have already paid. Your account will only downgrade on August 28, 2014.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!