What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does the Jotform branding get removed from emails when automatically sent?

    Asked by rea385 on July 31, 2014 at 06:00 AM

    If a submission is made by a customer using one of the forms, does Jotform branding get removed from the email sent to them if I chose to purchase the economy plan?

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    JotForm Support

    Answered by Welvin on July 31, 2014 at 07:27 AM


    You can always change the LOGO from the email body. If you wish to send form emails using your own email address, that is possible by simply adding Mandrill's SMTP to your form. Please follow this guide: http://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    You can brand our forms even having just a Free Account. We only have limit based on a number of submissions per month and file storage.