What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Was the form http://www.jotformpro.com/form/42122163844953 embedded on a website?
Please share to us the URL of your website if form is embedded so we can do further test.
I also suggest adding the Mobile Responsive Widget into the form so that it becomes responsive even when used on mobile device browsers (i.e iphone)
Inform us if there are still issue.