What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Suspended

    Asked by elfarr on August 04, 2014 at 12:07 PM

    i hate this

     

    i always do account and it closed everyday

     

    tell me > why you close this account ????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    user"elfarr"

    email"reyad.elsal7en@gmail.com"

     

    believe me that is so bad :(

    and email
  • Profile Image
    JotForm Support

    Answered by david on August 04, 2014 at 12:34 PM

    Hi,

    I checked your forms and it appears that since most of them only ask for a file upload and not very much information, our phishing detector automatically suspended your account.  I checked the forms manually and they do not appear to collect any sensitive information.  Based on this, I went ahead and activated your account and we should be able to use your forms once again without issue.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using Jotform!