What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Still not recieving form submissions. 2nd Request

    Asked by tdphotos on August 06, 2014 at 01:50 PM

    Please help!


    I've got a bride and another client who have submitted forms twice and I haven't seen them. What could the possible problems be? 


  • Profile Image
    JotForm Support

    Answered by Mike_T on August 06, 2014 at 03:52 PM

    Thank you for contacting us.

    Can you please provide us with the form Name/ID that is not working currently?

    We will try to submit it from our side to see if there are any issues.