What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem with My Account page,

    Asked by silvascreen on August 07, 2014 at 06:45 AM

    Hi,

    In response to my earlier email.  There seems to be a problem with the "account" side of things.  I am logged in and after clicking on account.  I get to the http://www.jotform.com/myaccount/  None of the links seem to be working on that page.

    I have tried it on all browsers.

    Could you please assist.

     

    Many thanks.

     

    Regards,

     

     

    Gaurav

    Page URL:
    http://www.jotform.com/myaccount/

    Screenshot
    problem my account JotForm www thanks
  • Profile Image
    JotForm Support

    Answered by Kiran on August 07, 2014 at 10:05 AM

    Hello Gaurav,

    As suggested by my colleague, could you let us know if you have tried logging into www.jotformeu.com after clearing browser cache? If this doesn't work, please try logging into JotForm using http://www.jotform.com/?noCDN=true

    Please let us know if you are able to login and see all the options working so that we would be able to look into this issue further.

    Thank you.