Problem with My Account page,

  • Profile Image
    silvascreen
    Asked on August 07, 2014 at 06:45 AM

    Hi,

    In response to my earlier email.  There seems to be a problem with the "account" side of things.  I am logged in and after clicking on account.  I get to the http://www.jotform.com/myaccount/  None of the links seem to be working on that page.

    I have tried it on all browsers.

    Could you please assist.

     

    Many thanks.

     

    Regards,

     

     

    Gaurav

  • Profile Image
    Kiran
    Answered on August 07, 2014 at 10:05 AM

    Hello Gaurav,

    As suggested by my colleague, could you let us know if you have tried logging into www.jotformeu.com after clearing browser cache? If this doesn't work, please try logging into JotForm using http://www.jotform.com/?noCDN=true

    Please let us know if you are able to login and see all the options working so that we would be able to look into this issue further.

    Thank you.