What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Widget: Data Grid appearance on live form

    Asked by stevenjetton on August 09, 2014 at 06:49 PM

    HI JotForm,

    Thanks for being amazing at responding to support questions!

    I have another one. The data grid looks like this on jotform:

     

    But it looks like this on FB:

     

    why is there a width difference?

     

    thank you!

    appearance JotForm uploads FB grid widget facebook widget
  • Profile Image
    JotForm Support

    Answered by jonathan on August 09, 2014 at 10:14 PM

    Please share to us the URL of your facebook page. It will be more easier to debug the problem if we can check on the actual embedded form.

    For initial troubleshooting, you can also try first re-embedding again the form in your FB page, and check if makes a difference.

    I suggest following this user guide -Adding-Form-to-Facebook-Pages

     

    Thanks.