Folder I created disappeared.

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    Asked on August 19, 2014 at 07:54 AM

    Another problem occurred with Jotform account. 

    I created a folder called "Min. Familia" which contained two forms just vanished. Kindly check.

    Att, Gedeias Soares


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    Answered on August 19, 2014 at 10:37 AM

    Hello andandodebranco,

    I did check your account and the folder with label "Min. Familia" is not there any more. 

    I am not sure if the folder was saved correctly. I did try to create a folder in my account and it did save it correctly. I would suggest you to please try to create the folder again and get back to us if the issue persists and we will report it to our back end team.

    Thank you!