What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I free up a used appointment slot?

    Asked by stonehillcollege on August 19, 2014 at 05:31 PM
    I do have one problem that I am not sure how to resolve. I have a had a few people sign up for a time that they no longer can make. I would like to free that time up so someone else can sign up. How do I go about doing that?
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    JotForm Support

    Answered by Welvin on August 19, 2014 at 07:01 PM


    I would advise removing that particular time and re-add it. That serve as a new item to the widget options.

    Thank you!

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    Answered by stonehillcollege on August 20, 2014 at 12:46 PM

    I tried deleting the time and saving the form and then re-adding the time but it still shows the time as taken.

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    Answered by KadeJM on August 20, 2014 at 03:26 PM

    It seems to me that you would like to free-up time in the appointment widget and can't. 

    To do this you have to delete the submission itself and that will free up the time on your form.