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    Radio-Button and Dropdown-Menu Conditions don't work

    Asked by smbaKL on August 21, 2014 at 03:41 AM


    I have created a form where only the introduction and the first question should appear. (First question now is Radio-Button, tried with Dropdown-Menu too. Same problem for both.)


    1. If field 'i want to join as' is 'emtpy' 

    then 'hide multiple' (i want to hide all fields after this question)


    2. if field 'i want to join as' is 'equal to' 'individual member'

    then 'hide multiple'


    3. if field 'i want to toin as' is 'equal to' 'corporate member'

    then 'hide multiple'


    THE PROBLEM is, that not all the rules are working together.

    No 1 is only working by itself as soon as I add any of the other conditions, they don't work.

    No 2 and 3 work together, if I want to add number 1 this condition doesn't work.


    I have different similar problems like this. If I want to do more combinations of conditions only the first one works.


    Thank you for your help!

    Page URL:

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    JotForm Support

    Answered by ashwin_d on August 21, 2014 at 07:43 AM

    Hello smbaKL,

    I did check your form's conditions and it seems to be very confusing as you have added several show / hide action items. I believe I did test and did some work on your form earlier too.

    I cloned your form and have removed all the conditions. Lets take one step at a time for more clarity on conditions. I have added the required conditions for your field "I would like to join as a" to show / hide related form fields. Please take a look at the following cloned form and see if this works as expected for your top field:  http://form.jotformpro.com/form/42322693204953? 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    You can add the rest of the conditions yourself or let us know what the condition will be and we will help you with that.

    Thank you!