Keep getting an error for this form. I don't know whats wrong.

  • TriadMaryKay
    Asked on August 22, 2014 at 12:18 PM

    When I click on complete incomplete payment, it gives me this error thing. What do I need to do to fix it

    Thank you for your help

    Shannon

     

    Jotform Thread 419404 Screenshot
  • David JotForm Support
    Replied on August 22, 2014 at 1:40 PM

    Hi,

    If you could please let us know which payment processor you are using and if the submission does actually complete or not after the error, we will be happy to see what we can find.  Also if you are using Stripe, if you are using the accept payments instantly feature or not.  Let us know and we will see what we can do.

    Thank you for using JotForm!