What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why won't my email notifications include the name?

    Asked by territptc on August 22, 2014 at 02:29 PM

    Also, is there any way to change the font of the part of the form where you fill out contact information? For example where it actually says "First" "Last" "city", etc.  It is hard to read it in gray with my green background.
    Page URL:
    http://form.jotformpro.com/form/42306308000942

    email notifications name email font fill
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    JotForm Support

    Answered by KadeJM on August 22, 2014 at 04:00 PM

    You've asked two questions here so I've split your second one off into it's own thread here.

    As for your first question you are wondering why your name isn't included in your email notification?

    Are you talking about your form name? Your customers name? Or your name? Or?

    Please clarify so we can better assist you with this problem.