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    Paypal submissions - can we have a sync between form info & paypal comments field?

    Asked by cheekyface on August 25, 2014 at 08:56 AM


    Upon submitting the paypal payments, is it possible to allow field data to transfer to the paypal process and be included with the notifcations sent by paypal?
    For example I get noticications from paypal that include a sender's name but I'd like for it to also include the invoice number (which is a required field in the form I created). In a few instances the person making the payment has not been the person who was invoiced so it was not so easy to match the payment to the invoice (I use Zoho CRM for invoicing).

    I know there is the option for the user to add comments to the paypal invoice before processing it but usually they will not enter anything here so if it were able to be populated with the form data that would be brilliant.


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    JotForm Support

    Answered by Welvin on August 25, 2014 at 10:27 AM

    Hi Danny,

    You can pass Custom Field to Paypal Transaction. Check Settings > Properties > Custom Field and choose "Invoice Number" from your field:

    Please try that and let us know if this doesn't accomplish your requirement.

    Thank you!

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    Answered by cheekyface on August 25, 2014 at 11:21 AM

    Thanks Welvin.