Our account was downgraded but we had paid

  • Profile Image
    starone
    Asked on August 26, 2014 at 10:49 AM

    Hello,

     

    We just received an email notice that our account was downgraded but we show on our credit card statement that we had paid 9.99 on the 18th of Aug. This is disrupting our business and we need our account reinstated as soon as possible.

     

    Thank you.

  • Profile Image
    Welvin
    Answered on August 26, 2014 at 11:21 AM

    Hi,

    Our apologies! We've fixed your subscription to our end. Please kindly refresh your browser for the changes.

    Thank you!