Folders Are Not being Created Or Deleting Properly

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    markashton
    Asked on August 26, 2014 at 11:16 AM

    Can't create folders properly ... can't delete folders properly.

    is it me today or are you lot ... Oh I give up !!

  • Profile Image
    Welvin
    Answered on August 26, 2014 at 12:17 PM

    Hi,

    We're sorry about the issue. I have a long list of folder and sub-folder and so far, adding and removing one doesn't give me an issue. Yes, it does to your end and that's why you're posting this. Would you mind doing a quick hard refresh to your browser, should be CTRL + F5. See if that would resolve the problem. Otherwise, please update us here so we can alert our developers.

    Thank you!

     

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    Welvin
    Answered on August 26, 2014 at 12:20 PM

    Hi Mark,

    I have searched our support forum and support email, but couldn't find a similar report. Hopefully, doing a hard refresh would help.

    Thank you!

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    markashton
    Answered on August 26, 2014 at 01:09 PM

    There was a delay ... deleting and it not showing. Possibly a cache issue.

    Thnaks I'll keep an eye on it.

    Mark

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    Welvin
    Answered on August 26, 2014 at 01:51 PM

    Hi Mark,

    We're doing the same monitoring our support forum. 

    Thank you!