Internal server on mobile platform

  • Profile Image
    marstuition
    Asked on August 27, 2014 at 05:07 AM

    Hi, 

    Trust you are well. I would like to know why i cant access the forms created on Jotform  through mobile platform.

    It indicates the server encountered an internal error.

    Thank you.

    Best Regards

  • Profile Image
    jedcadorna
    Answered on August 27, 2014 at 08:38 AM

    Your standalone form works fine. I'm seeing a server error, try contacting your admin and inform them about this problem. There could be a misconfiguration in your server that is why it is getting this error message.

    I have tested on android and works fine with your standalone URL. You can view the record video here https://shots.jotform.com/jed/img/general/2014-08-27-20_29_24.rar