Word "undefined" appearing at the top of all my forms

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    jessicapiekos
    Asked on August 27, 2014 at 05:08 PM

    I have made a few forms over the last two weeks or so, and I went to make a new form today, and just noticed that when I preview it, the word "undefined" is at the very top of the form.  I went back to check forms that I had previously made, and it is appearing at the top of all of them.  How do I get this removed, as the word is appearing when its embeded into my website as well.

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    david
    Answered on August 27, 2014 at 06:45 PM

    Hi,

    We have applied the fix for this issue and it should be remedied in a few minutes.  If you still see the "undefined" message in your forms, please clear your forms cache and that should load the new code:

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    We are very sorry for the inconvenience.

    Thank you for using JotForm!