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angusrussellAsked on August 28, 2014 at 9:07 AM
Hi,
My account appears to be active, I can login and access "My Forms" and open and edit forms, yet in preview and on my website I get "This form is disabled'.
http://www.jotform.com//?formID=42343137548455
Please advise soonest.
Thank you
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hasan JotForm DeveloperReplied on August 28, 2014 at 9:27 AM
Hi,
It seems like one of your forms marked as phishing form by our automated system. I've checked your forms manually and re-activated your account.
Sorry for the inconvenience.
Have a nice day!
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angusrussellReplied on August 29, 2014 at 7:29 AM
Thanks.
Maybe you need to re-check your phishing algorithm since this seems to occur reasonably frequently.
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David JotForm SupportReplied on August 29, 2014 at 11:17 AM
With newer accounts, the system is MUCH more strict. This is to make sure that people don't just make a new version of the same phishing form. As accounts age, the check becomes a bit less strict. If you have any further trouble with your account, let us know and we will be happy to help.