What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to enable my form

    Asked by elashdesign on August 28, 2014 at 05:20 PM

    Hi

    I want to use Iframe but it shows that my form is disabled.

    What should I do?

    The preview shows this error:

    Form not found
    This form is disabled.

     

    Page URL:
    http://superkingmarket.net/pages/vendor-registration

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    JotForm Support

    Answered by ashwin_d on August 28, 2014 at 06:33 PM

    Hello elashdesign,

    The following guide should help you on how to enable your form:  http://www.jotform.com/help/180-How-to-Change-the-Status-of-Forms 

    I did check your account and found the both the forms are already enabled. Your form is being displayed correctly in your web page too. It seems you have already enabled your form and your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by elashdesign on August 28, 2014 at 06:52 PM

    I don't know how it got resolved but i have the same issue will all my forms.

    http://superkingmarket.net/pages/requesting-a-donation

  • Profile Image

    Answered by elashdesign on August 28, 2014 at 06:55 PM

    I get the this error even previewing my files.

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    JotForm Support

    Answered by Kiran on August 28, 2014 at 08:46 PM

    Sorry for the inconvenience caused. I see that the account is auto-suspended by our anti-phishing system which is strict in scanning each form and mark them probability of phishing activities. I've checked your forms and they seems to be clean. I've activated your account and confirm that the forms are accessible now.

    Please get back to us if you need further assistance. We are happy to help.

    Thank you.

  • Profile Image

    Answered by elashdesign on September 01, 2014 at 09:39 PM

    I have 3 forms and they constantly gets disabled. What is the solution to this? Please help me.

     

    Shabnam

    shabnamp32@gmail.com

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    JotForm Support

    Answered by Kiran on September 01, 2014 at 09:50 PM

    Oh! I just checked your account again and it happened again because of our anti-phishing system. I've whitelisted the forms to avoid any further auto-suspensions and activated your account again. Sorry for the trouble caused.

     

    Please feel free to get back to us if you need further help. Thank you!!