How to enable my form

  • elashdesign
    Asked on August 28, 2014 at 5:20 PM

    Hi

    I want to use Iframe but it shows that my form is disabled.

    What should I do?

    The preview shows this error:

    Form not found
    This form is disabled.

     

  • Ashwin JotForm Support
    Replied on August 28, 2014 at 6:33 PM

    Hello elashdesign,

    The following guide should help you on how to enable your form:  http://www.jotform.com/help/180-How-to-Change-the-Status-of-Forms 

    I did check your account and found the both the forms are already enabled. Your form is being displayed correctly in your web page too. It seems you have already enabled your form and your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

  • elashdesign
    Replied on August 28, 2014 at 6:52 PM

    I don't know how it got resolved but i have the same issue will all my forms.

    http://superkingmarket.net/pages/requesting-a-donation

  • elashdesign
    Replied on August 28, 2014 at 6:55 PM

    I get the this error even previewing my files.

  • Kiran Support Team Lead
    Replied on August 28, 2014 at 8:46 PM

    Sorry for the inconvenience caused. I see that the account is auto-suspended by our anti-phishing system which is strict in scanning each form and mark them probability of phishing activities. I've checked your forms and they seems to be clean. I've activated your account and confirm that the forms are accessible now.

    Please get back to us if you need further assistance. We are happy to help.

    Thank you.

  • elashdesign
    Replied on September 1, 2014 at 9:39 PM

    I have 3 forms and they constantly gets disabled. What is the solution to this? Please help me.

     

    Shabnam

    shabnamp32@gmail.com

  • Kiran Support Team Lead
    Replied on September 1, 2014 at 9:50 PM

    Oh! I just checked your account again and it happened again because of our anti-phishing system. I've whitelisted the forms to avoid any further auto-suspensions and activated your account again. Sorry for the trouble caused.

     

    Please feel free to get back to us if you need further help. Thank you!!