What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    emails and printing

    Asked by dakota1972 on August 28, 2014 at 06:57 PM

    over the last few days i am not receiving emails with new submissions, and when i got to jotform.com

    i am unable to print from the website
    Emails and Submissions JotForm print
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    JotForm Support Manager

    Answered by Jeanette on August 28, 2014 at 11:48 PM

    The problem I see with your forms is that they are lacking of the sender email or sender name. Please always make sure those fields are filled up. Please check the spam folder to find your submissions. I've fixed the forms for now, do get back to us if the problem persist

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    Answered by dakota1972 on September 04, 2014 at 01:59 PM

    I am still unable to print my forms from the website??  every time i try and print is say preview failed and does not allow me to print 

     

     

    What do you mean by sender name or email? 

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    JotForm Support

    Answered by Kiran on September 04, 2014 at 03:53 PM

    The sender name and email in the Notification should be filled in order to receive emails. I've just sent a test submission to check if the emails are working fine and I am able to see the email sent to your email.

    Please get back to us if you need further assistance in this regard. We are happy to help.

    I've moved the other question on printing to a separate thread

    Thank you!!