emails and printing

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    dakota1972
    Asked on August 28, 2014 at 06:57 PM

    over the last few days i am not receiving emails with new submissions, and when i got to jotform.com

    i am unable to print from the website
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    Jeanette
    Answered on August 28, 2014 at 11:48 PM

    The problem I see with your forms is that they are lacking of the sender email or sender name. Please always make sure those fields are filled up. Please check the spam folder to find your submissions. I've fixed the forms for now, do get back to us if the problem persist

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    dakota1972
    Answered on September 04, 2014 at 01:59 PM

    I am still unable to print my forms from the website??  every time i try and print is say preview failed and does not allow me to print 

     

     

    What do you mean by sender name or email? 

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    Kiran
    Answered on September 04, 2014 at 03:53 PM

    The sender name and email in the Notification should be filled in order to receive emails. I've just sent a test submission to check if the emails are working fine and I am able to see the email sent to your email.

    Please get back to us if you need further assistance in this regard. We are happy to help.

    I've moved the other question on printing to a separate thread

    Thank you!!