What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Reenbolso de ultima mensualidad

    Asked by taize_oar_mx on August 29, 2014 at 12:01 AM

    Hola, me gustaria que me decuelvan el dinero de la ultima mensaulidad... ya que no me interesa el servicio y antes de que concluyera el servicio di de baja, pero su sistema no me deja.

     

    un saludo.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 29, 2014 at 03:24 AM

    Hi,

    Since you were paying using Paypal, here's how to cancel your subscription within your Paypal account.

    1. Log in to your PayPal account

    2. Find the latest payment you have made to Jotform

    3. Click on the subscription number for that transaction S-92J80282NK517433M

    4. Click on the "Cancel Subscription" button. 

    After cancelling your subscription, you will not be charged again. Your account will stay premium until the paid period expires. 

    If you have further questions or if you need clarifications about this, let us know here.

    Thank you!