What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have cleared upload space, please don't disable my forms

    Asked by caalo on August 30, 2014 at 12:42 PM

    I got en email saying "You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 100.00 MB of upload space." 

    But I have deleted all my submissions. 

    Can you please don't delete my forms since I cleared the upload space?

    Thanks a lot

    Camilo S.


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    JotForm Support

    Answered by Kiran on August 30, 2014 at 03:40 PM

    I see that the upload space is reset to '0' now. Since the upload space is clear, the forms should not be disabled.

    Please get back to us if you need further assistance. We are happy to assist you.