- CareTreeAsked on August 31, 2014 at 01:56 PM
I create a folder. and when i refresh the page, the folder disappears. I add a form to a folder, its says it was applied, and refresh the page, and the folder disappears. Create a folder, log out, log back in, no folder. What is going on?
- JotForm SupportjonathanAnswered on August 31, 2014 at 05:34 PM
I was able to see this problem on your account CareTree
When I checked your My Forms page http://www.jotform.com/myforms/ I did not find any folders.
So I did a fix folder in my end. It should have fixed the folder issue and they should be in your My Forms page.
Can you please try creating a folder again and check if the folder stick or remains and not disappear.
Inform us if issue is not resolved.