What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form submission page is not displaying all the submissions.

    Asked by vickiashton on September 01, 2014 at 09:56 AM

    My new submissions for one of my forms are being emailed to me and payments processed but not showing up on my submissions list. I like to see them there so I can merge them into my database via Excel. Did I somehow change a setting which is causing the change? LMK Thank You for your assistance


    Vicki Ashton


    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 01, 2014 at 11:58 AM

    Hello Vicki,

    I did check your form's submission page and it seems to display all the submissions correctly there. Please check the screenshot below:

    As you can see in the screenshot above, it is correctly displaying all the 674 submissions. Are you not seeing all the submission? I would suggest you to please share a screenshot of your form's submission page and we will take a look. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by vickiashton on September 01, 2014 at 12:31 PM

    Thank You! This morning nothing was showing past 8/29 but they now appear, thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on September 01, 2014 at 01:35 PM

    We're glad that everything is fine now. I would further advise making sure that you are connected to your account. Also, connect using our domain www.jotform.us

    Thank you!