Form submission page is not displaying all the submissions.

  • vickiashton
    Asked on September 1, 2014 at 9:56 AM

    My new submissions for one of my forms are being emailed to me and payments processed but not showing up on my submissions list. I like to see them there so I can merge them into my database via Excel. Did I somehow change a setting which is causing the change? LMK Thank You for your assistance

     

    Vicki Ashton

    MCACN LLC

  • Ashwin JotForm Support
    Replied on September 1, 2014 at 11:58 AM

    Hello Vicki,

    I did check your form's submission page and it seems to display all the submissions correctly there. Please check the screenshot below:

    Form submission page is not displaying all the submissions Screenshot 20

    As you can see in the screenshot above, it is correctly displaying all the 674 submissions. Are you not seeing all the submission? I would suggest you to please share a screenshot of your form's submission page and we will take a look. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • vickiashton
    Replied on September 1, 2014 at 12:31 PM

    Thank You! This morning nothing was showing past 8/29 but they now appear, thank you!

  • Welvin Support Team Lead
    Replied on September 1, 2014 at 1:35 PM

    We're glad that everything is fine now. I would further advise making sure that you are connected to your account. Also, connect using our domain www.jotform.us

    Thank you!