- vickiashtonAsked on September 01, 2014 at 09:56 AM
My new submissions for one of my forms are being emailed to me and payments processed but not showing up on my submissions list. I like to see them there so I can merge them into my database via Excel. Did I somehow change a setting which is causing the change? LMK Thank You for your assistance
- JotForm Supportashwin_dAnswered on September 01, 2014 at 11:58 AM
I did check your form's submission page and it seems to display all the submissions correctly there. Please check the screenshot below:
As you can see in the screenshot above, it is correctly displaying all the 674 submissions. Are you not seeing all the submission? I would suggest you to please share a screenshot of your form's submission page and we will take a look. The following guide should help you in uploading image in your forum post: https://www.jotform.com/answers/277033
We will wait for your response.
- vickiashtonAnswered on September 01, 2014 at 12:31 PM
Thank You! This morning nothing was showing past 8/29 but they now appear, thank you!
- JotForm SupportWelvinAnswered on September 01, 2014 at 01:35 PM
We're glad that everything is fine now. I would further advise making sure that you are connected to your account. Also, connect using our domain www.jotform.us.