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    Form submission page is not displaying all the submissions.

    Asked by vickiashton on September 01, 2014 at 09:56 AM

    My new submissions for one of my forms are being emailed to me and payments processed but not showing up on my submissions list. I like to see them there so I can merge them into my database via Excel. Did I somehow change a setting which is causing the change? LMK Thank You for your assistance

     

    Vicki Ashton

    MCACN LLC

    Page URL:
    https://secure.jotform.com/form/91852225146

    My Forms Submissions excel assistance
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    JotForm Support

    Answered by ashwin_d on September 01, 2014 at 11:58 AM

    Hello Vicki,

    I did check your form's submission page and it seems to display all the submissions correctly there. Please check the screenshot below:

    As you can see in the screenshot above, it is correctly displaying all the 674 submissions. Are you not seeing all the submission? I would suggest you to please share a screenshot of your form's submission page and we will take a look. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

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    Answered by vickiashton on September 01, 2014 at 12:31 PM

    Thank You! This morning nothing was showing past 8/29 but they now appear, thank you!

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    JotForm Support

    Answered by Welvin on September 01, 2014 at 01:35 PM

    We're glad that everything is fine now. I would further advise making sure that you are connected to your account. Also, connect using our domain www.jotform.us

    Thank you!