Over my quota? Form receives spam messages.

  • jguyer
    Asked on September 2, 2014 at 11:24 AM

    I received several emails saying i was over my quota for the month but cannot see where that would be.  We did not get over 100 submissions last month:  

    Page URL: http://www.gracebio.com/about-us/contact-us-1.html
  • jedcadorna
    Replied on September 2, 2014 at 11:53 AM

    I have checked your form submissions and some of them are spam messages. You can enable unique submissions to prevent spam messages to your form. 

    Please follow this guide on how to enable it http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form.

    I have removed the scheduled downgrade in your account. Please contact us if you have any other questions or if you need further help.