What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will these forms work on an (SSL) secured page.

    Asked by chrisclayton on September 02, 2014 at 02:04 PM

    Just wondering if the forms will function okay on a page that is secured via SSL. I ask because I was testing out a form on my site with a free account. I intend to to upgrade to a paid plan because will be taking payments through the form.

    Anyway, when I initialised the security on the page with the form I noticed that the form was no longer displaying. Is this an issue that will go away once I upgrade my plan or something more problematic?



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    JotForm Support

    Answered by Kiran on September 02, 2014 at 02:28 PM

    Yes. The forms work on an SSL page. The secured URL remains same on any of the subscription plans. Is the secured URL of the form does show the same as the below URL?


    We also request you to go through our guide on How-can-I-receive-SSL-Submissions.

    Hope this information helps. Please get back to us if you need further assistance. We are happy to assist you.

    Thank you!!

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    Answered by chrisclayton on September 03, 2014 at 03:53 AM

    Thanks Kiran,

    This was very helpful.