What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form background image is missing after saving form in Beta Version of Form Template Designer

    Asked by Quirky2014 on September 03, 2014 at 08:02 AM

    I used the Beta version of the form design and created a great form that I would like to embed on my site. However when I embed the form it has none of the design settings applied in the design window like the background for example. Is it not working because it is not officially live yet being a Beta version. How long will it be before I can use this facility and embed? 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on September 03, 2014 at 09:58 AM


    Please disregard my reply from your previous post. I think this is what you're trying to ask. Sorry about that, I didn't notice this one.

    The background image URL is actually there. However, there's something wrong with the image URL; not found error: http://www.jotform.com/uploads/Quirky2014/form_files/Baby%20&%20Toddler%20Boutique-9.jpg. If possible, try to upload an image with a single word on file name. No spaces, no special character, just plain one word.

    Please try that and update us here for the result.

    Thank you!

  • Profile Image

    Answered by Quirky2014 on September 03, 2014 at 11:04 AM

    Hi it appears to be working now - all good


  • Profile Image
    JotForm Support

    Answered by Welvin on September 03, 2014 at 11:32 AM

    That's great to know! Please do not hesitate to get back to us if you need further assistance.

    Thank you for using Jotform!