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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Smooth Signature Widget does not appear when editing submission through edit link

    Asked by amberj2010 on September 03, 2014 at 01:56 PM
    It is a few months later and I am still dealing with similar issues with the smooth signature widget. A few times it has worked like a charm, but with the last contracts I have needed to sign, no browser would work for me though I tried different computers and I did try clearing my cache. These are the same contracts that I have used in the past, so not sure why they work sometimes and not others. I just need to be able to sign the smooth signature box!
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    JotForm Support

    Answered by david on September 03, 2014 at 02:58 PM


    I did a test of the smooth signature widget with the submission edit link.  The signature does show up but as a security feature of this widget, the box is not editable:

    The signature does indeed show up though.  The signature boxes are saved as an image, which is why they are not editable.  However using the E-signature widget will allow for this.  Change the widget from the smooth signature to the E-signature widget and your form should work as desired.