Save and continue later: Accessing a saved application.

  • AlexGolub
    Asked on August 9, 2022 at 6:04 PM

    Hello - I have a save button at the bottom of my application. When someone saves an application, how do they access it again?

  • Kim JotForm Support
    Replied on August 9, 2022 at 8:03 PM

    Hi Michele,

    Thanks for reaching out to Jotform support. Once the user saved their application to continue later, they will receive an email. They also have an option to resend the email and get the shareable link. See the screenshot below.

    1660089488 62f2f490ccafd  Screenshot 10
    Once they saved it, you will be able to see it on your incomplete submission through your submission table.

    It's easy to do. Let me walk you through it:
    1. Select your form on the My Forms page.
    2. Click the Submissions button at the top toolbar.

    jotform my forms select form Screenshot 21Or, click on the form’s More menu and select Submissions under the Data column.

    jotform my forms more menu submissions Screenshot 323. In Jotform Tables, click the Kebab Menu to open the tab options.
    4. Click the Incomplete Submissions option.

    jotform tables incomplete submissions Screenshot 435. You should now see the list of Incomplete Submissions for your form.

    jotform tables list of incomplete submissions Screenshot 54When you hover your mouse over the Incomplete Submission item, you will see two (2) buttons. One is to View the Incomplete Submission, which will open a new tab on your browser, and one is to Delete it.

    jotform tables incomplete submission buttons Screenshot 65If you would like to delete multiple incomplete submissions at once, select the incomplete submissions from the list and click the Delete button.

    jotform tables delete incomplete submissions Screenshot 76
    That's it. Let us know if you have any other questions.