Not Receiving Email Notifications.

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    PattyDunn
    Asked on September 05, 2014 at 05:24 PM

    I am not seeing the images that are being sent.  Also isn't the form information sent to my email address?  This is not happening.   

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    BDAVID
    Answered on September 05, 2014 at 07:20 PM

    I guess you are referring to  "Contact Form With Envelope Theme", which is the only one that has submissions:

    I do not see any type of upload fields on the form.

    On regards of the not receiving your email notifications, I noticed that the sender name is missing:

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the"Name" field -or similar)

    I made sure your email address is in our white-list. In addition to this, you may white-list our domain names if the issue persists. (We use Amazon SES method for "noreply@jotform.com" sender.)

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

    Let us know what happens, we will be glad to assist you.