What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Clients not reciving email

    Asked by bill948 on September 05, 2014 at 05:25 PM


    I am receiving emails from my clients, but they are not getting a confirmation email back...


    Thanks for your help



  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 05, 2014 at 07:09 PM

    You must create an autoresponder so your clients get a confirmation email, here is how:

    Creating a Form Autoresponder