I do not understand why I got another request for payment?

  • Profile Image
    Asked on September 07, 2014 at 05:24 AM

  • Profile Image
    Answered on September 07, 2014 at 10:39 AM

    Hello Lucja,

    I did check your account and found that you have one other subscription #INT140727-4803-72249S which is not yet cancelled but you upgraded your account again. 

    I have cancelled your old subscription and you will not get any such email again. Now you only have one subscription with #INT140904-9614-66481S which is good until October 03, 2014.

    Thank you!