What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to transfer forms to another account?

    Asked by webulosity on September 08, 2014 at 02:43 AM

    I have a client who is moving their website hosting away from us to another server - how can I let them take all their forms with them so they will still work on their website?

    For example can they create a new Jotform account so the forms can be exported?

    Thanks,

    Nick

    JotForm create thanks hosting
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 08, 2014 at 04:31 AM

    Hello Nick,

    Yes it is possible.

    You need to sign up for a new free JotForm account and let us know the new username along with the form IDs you want to be transferred. We will do the needful.

    Thank you!

  • Profile Image

    Answered by webulosity on September 08, 2014 at 05:43 PM

    Hi Ashwin,

    I have created a new account named noosaprint

    Are you able to duplicate the forms to the new account for me?

    The forms to duplicate are:

    http://www.jotform.co/form/31837672743866

    http://www.jotform.co/form/31952138729865

    http://www.jotform.co/form/31907118993866

    http://www.jotform.co/form/31708611852857

    http://www.jotform.co/form/31471252272851

    http://www.jotform.co/form/31987097824873

    Many thanks,

    Nick

     

  • Profile Image
    JotForm Support

    Answered by jonathan on September 08, 2014 at 07:02 PM

    Hi Nick,

    Duplicating the form and Transferring the form to multiple username/account are 2 different process.

     

    Duplicating will just copy the form to the other account.

    Transferring/Moving will move the form and submission data to the other account.

    Only us (JotForm Support) can do the Transfer process.

    BUT you can do the Duplication process to your other account noosaprint

    Check this user guide on how to YOU can clone/copy your forms to your other account(noosaprint).

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

     

    Please confirm if you want to Transfer instead all the mentioned forms to your newly created account noosaprint -- and we will do it for you.

    Thanks.

     

     

     

     

  • Profile Image

    Answered by noosaprint on September 08, 2014 at 09:35 PM

    Awesome thanks!

    I have imported the clones to the new account. Job done.

    Thanks again!

    Nick

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 09, 2014 at 02:56 AM

    Hello Nick,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!