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webulosityAsked on September 8, 2014 at 2:43 AM
I have a client who is moving their website hosting away from us to another server - how can I let them take all their forms with them so they will still work on their website?
For example can they create a new Jotform account so the forms can be exported?
Thanks,
Nick
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Ashwin JotForm SupportReplied on September 8, 2014 at 4:31 AM
Hello Nick,
Yes it is possible.
You need to sign up for a new free JotForm account and let us know the new username along with the form IDs you want to be transferred. We will do the needful.
Thank you!
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webulosityReplied on September 8, 2014 at 5:43 PM
Hi Ashwin,
I have created a new account named noosaprint
Are you able to duplicate the forms to the new account for me?
The forms to duplicate are:
http://www.jotform.co/form/31837672743866
http://www.jotform.co/form/31952138729865
http://www.jotform.co/form/31907118993866
http://www.jotform.co/form/31708611852857
http://www.jotform.co/form/31471252272851
http://www.jotform.co/form/31987097824873
Many thanks,
Nick
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jonathanReplied on September 8, 2014 at 7:02 PM
Hi Nick,
Duplicating the form and Transferring the form to multiple username/account are 2 different process.
Duplicating will just copy the form to the other account.
Transferring/Moving will move the form and submission data to the other account.
Only us (JotForm Support) can do the Transfer process.
BUT you can do the Duplication process to your other account noosaprint
Check this user guide on how to YOU can clone/copy your forms to your other account(noosaprint).
http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Please confirm if you want to Transfer instead all the mentioned forms to your newly created account noosaprint -- and we will do it for you.
Thanks.
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noosaprintReplied on September 8, 2014 at 9:35 PM
Awesome thanks!
I have imported the clones to the new account. Job done.
Thanks again!
Nick
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Ashwin JotForm SupportReplied on September 9, 2014 at 2:56 AM
Hello Nick,
On behalf of my colleague, you are welcome.
Do get back to us if you have any questions.
Thank you!