What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Adding a SSL secure form to a HTTPS

    Asked by chriselliott on September 08, 2014 at 06:02 AM

    I'm currently applying for a SSL licence for http://www.rdac.co.uk/ to make it https://www.rdac.co.uk/


    1. When my site becomes https://www.rdac.co.uk/ will I be submitting your forms securely from my website?

    Will I still need to give users an alternative address such as https://secure.jotformeu.com/form/41802526783356


    Thanks Chris

    Page URL:

  • Profile Image

    Answered by BaneD on September 08, 2014 at 06:13 AM

    Hi Chris,

    If you are using the old link (that goes over http) you would be sending them to unsecured forms, so you should use the link that you have mentioned above (with both https:// and secure.jotformeu.com in the link)

    You could also use form by iFrame embedding it on your own site with the secure URL.

    And just paste that code to your page :)

  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 08, 2014 at 07:31 AM

    Hello Chris,

    @BaneD has already explained you on how to receive SSL submission. Let me try to answer your other questions:

    1. When my site becomes https://www.rdac.co.uk/ will I be submitting your forms securely from my website?

    No your form will not start automatically receiving SSL submissions. You will have to actually grab your form's SSL embed code and use it to embed it in your web page. The following guide should help you:  http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 


    Will I still need to give users an alternative address such as https://secure.jotformeu.com/form/41802526783356

    If you have already embedded your form in your web page using SSL embed code, you do not have to share your form's direct URL with them. When they go to your web page, they will be able to see the SSL embedded form.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!