What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form loads slow for some.

    Asked by bearflambe on September 08, 2014 at 01:21 PM

    I have had a couple people test my page with jotrom in it.


    For me the page and form come up quickly.

    For them the page comes up but either the form never shows up or is very slow. Anything I can do about this?

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    Answered by jedcadorna on September 08, 2014 at 02:17 PM

    There are actually few things to consider when it comes to loading performance like internet speed, browser etc..

    There are difference when using the regular embed code compare to form source. Form source loads faster than the regular script code since form is loaded in your server while regular embed code loads from Jotform server so the loading performance would really depend on few things.

    The downside of using form source is that it does not automatically update when you made some changes to your form. You have to grab a new forms source whenever you make some changes in the form builder.