- adatshalomAsked on September 09, 2014 at 08:02 AM
I just want to let you know that you do a phenomenal job with the Support Forum. I have had many questions answered (sometimes I had to change my search, but rarely) with full explanatory detail for making the fix in question. I don't think I have ever used software where the support was this good. The more I use JotForm, the more powerful it appears to be, but it is so simple to use on the surface!
- eiermannAnswered on September 09, 2014 at 08:16 AM
I agree. Sometimes I just asked a question and some JotForm developers already wrote the code in the answer. This is really impressive and I have never seen this kind of support anywhere else, even not if I am premium customer.
- JotForm Support ManagerJeanetteAnswered on September 09, 2014 at 05:28 PM
@adatshalom and eiermann
We greatly appreciate your feedback. Our support team is really passionate providing their best answers and help as much as we can. Glad to know your customer experience with us was good.