What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No question--just praise!

    Asked by adatshalom on September 09, 2014 at 08:02 AM

    I just want to let you know that you do a phenomenal job with the Support Forum. I have had many questions answered (sometimes I had to change my search, but rarely) with full explanatory detail for making the fix in question. I don't think I have ever used software where the support was this good. The more I use JotForm, the more powerful it appears to be, but it is so simple to use on the surface!



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    Answered by eiermann on September 09, 2014 at 08:16 AM

    I agree. Sometimes I just asked a question and some JotForm developers already wrote the code in the answer. This is really impressive and I have never seen this kind of support anywhere else, even not if I am premium customer.

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    JotForm Support Manager

    Answered by Jeanette on September 09, 2014 at 05:28 PM

    @adatshalom and  eiermann

    We greatly appreciate your feedback. Our support team is really passionate providing their best answers and help as much as we can. Glad to know your customer experience with us was good.