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  • Profile Image

    Uploaded file is missing on the email notification

    Asked by FCL on September 09, 2014 at 10:29 AM

    Hi, i have currently created a form. The form is brill and works fine apart from the upload images button. I can get the images to be uploaded to the form but once the user submits the form, we receive the form via email as expected but the image which is supposed to be attached to the form isn't there. 

    Do you have a solution for this?

     

    Regards.

    Page URL:
    http://androidrepairs.co.uk/AppleTablets.html

    attached upload images upload to email missing upload missing file
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 09, 2014 at 12:19 PM

    Hi,

    This should be fine now. Your file upload field variable is missing on the email notification so I have manually added it there.

    Kindly check my test submission. You should now see the image link.

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Charlie on June 29, 2016 at 09:36 AM

    Hi,

    We are pleased to inform you that you can now have the file uploads as attachments in your email alerts. You can learn more about it on this blog post https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments  

    We hope you will like it.

    Thank you.