What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have accidentally used SSL and exceeded quota - please help

    Asked by RickMyles on September 09, 2014 at 11:29 AM


    I have accidentally used SSL and exceeded quota - please help.

    I have been using the embed as lightbox option and it has automatically used HTTPS in the link - I didn't see that or choose it.

    Can you please unfreeze my account.

    (I have recommended two companies to you who both have paid accounts! :)

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    JotForm Support

    Answered by Welvin on September 09, 2014 at 12:55 PM


    Our records indicate that you have upgraded your account an hour ago. That resolves the issue with your SSL form.

    Let us know if you need further assistance.

    Thank you!