Why don’t I receive the entire form when it is submitted to me?

Hi Melanie,

Thanks for reaching out to us for help. Do you mean that you're not receiving the complete submission data on the notification email? If so, some of the field unique names used in the email might be incorrect which is why it's not displaying that field data. I cloned your form and tested it to see if I could replicate the issue, but the email I received has the complete data from the submission. Please try deleting the current notification email you have on the form and then create a new one. The new notification email should automatically use the correct unique name of the fields. Doing this is easy. Let me show you how:

1.) In Form Builder, go to the Settings tab on the orange navigation bar at the top

2.) Next, go to the Emails section on the left panel

3.) Hover your pointer to your notification email and click the Delete button (Trash icon)

4.) Once its deleted, click the Add an email button on the same page

5.) Make sure to set up the new notification email and change its recipient to the appropriate email address.

But if you were referring to something else, can you explain a bit more so we can help you with it?

Let us know if you have any other questions.