Unable to embed form in FaceBook page: Receiving error message

  • JLEE123
    Asked on September 11, 2014 at 9:04 AM

    Hi,

    I've tried several times a day to embed my jot form to my facebook page and always receive the same error message.

     

    'An error occurred. Please try again later.'

     

    Any suggestions would be helpful!

    Thanks,

    Jenny

  • Ashwin JotForm Support
    Replied on September 11, 2014 at 12:02 PM

    Hello Jenny,

    Have you check our FaceBook integration guide already? Please check the following guide:  http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages 

    On which step you are getting the error message? Please share a screenshot of the problem and we will take a look. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!