What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form does not open anymore, what's the problem?

    Asked by vicky2014 on September 12, 2014 at 07:08 AM

    Two months after creating my reservation form it stop opening. Anytime you click on it, it appears blink(nothing shows? 

    Page URL:
    http://ekuphumlenihealing.co.za/ajax/reservation-form.html

    Screenshot
    problem reservation form
  • Profile Image

    Answered by hurolarda on September 12, 2014 at 09:18 AM

    i can see your form :s 

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 12, 2014 at 10:57 AM

    @vicky2014 

    Your form appears to be fine on my end.

    Please clear your browser's cache and check it again. If the issue persists, please re-embed the lightbox embed code on a valid HTML document with DOCTYPE declaration like the following.

    <!DOCTYPE html>

    <html>

    <head>

    <title> Test</title>

    <body>

    <!---place your lightbox embed code here --->

    </body>

    </head>

    </html>

    Your example doesn't seem to have valid/standard HTML structure. Hope this helps!