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    How can I get the customer who submitted a form a copy of notification?

    Asked by LomaBAMM on September 12, 2014 at 08:22 PM

    I am using the Jotform to take Product Option Orders, I am receiving the emails with a copy of the form just fine, but I want to know, how do we get the JotForm to get sent to the customer too automatically so they know it was successfully send and can see all the options they chose?

     

    Thanks!

    Page URL:
    http://www.mrhairart.com/Mr-Hair-Art-SUPER-KIT-Comes-with-100-Stencils<br/>Hair-Art-Trimmersetc_p_1019.html

    Autoresponse Customers email copy
  • Profile Image

    Answered by jedcadorna on September 13, 2014 at 12:50 AM

    What you need is to set up an autoresponder so everytime your user fills the form when they include their email in their submissions then automatically they will receive an email as well.

    Please check this guide on how to achieve this https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Make sure to make the field 'Required' so that user will have to include their email.