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    Why does it say "one more step" when I go to my forms on the web

    Asked by TrevorK on September 15, 2014 at 03:49 AM
    Page URL:
    http://www.alectrix.co.za/index.php/contact-us

    Screenshot
    My Forms step
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    JotForm Support

    Answered by ashwin_d on September 15, 2014 at 08:05 AM

    Hello TrevorK,

    I'm sorry for the trouble caused to you.

    I did check your web page where you have embedded your web page and I am unable to replicate the issue you are having. When I opened your web page, it did not display any captcha field. I was also able to submit your form successfully. Please check the screenshot below:

    I would suggest you to please input the captcha value and then visit your web page again. See if you again see the captcha field.

    Do get back to us if the issue persists.

    Thank you!

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    Answered by TrevorK on September 15, 2014 at 08:20 AM

    Thank you for your efforts. The problem seems to have resolved itself for now. Thanks again.

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    JotForm Support

    Answered by ashwin_d on September 15, 2014 at 09:28 AM

    Hello TrevorK,

    I am glad to know that your issue is resolved. It could be a CDN related security issue

    Do get back to us if the issue persists.

    Thank you!