How do I figure out what Box account I integrated a form with?

  • Profile Image
    ITU_contacts
    Asked on September 16, 2014 at 06:39 PM

    I integrated a form with Box.com and the folder in Box is empty.  How do I figure out what Box account I integrated a form with so I can make sure I associated the correct account?

  • Profile Image
    Kiran
    Answered on September 16, 2014 at 07:14 PM

    Unfortunately, it is not possible to retrieve box.net account information after integration. The only way is to login to Box.net accounts and check the form submissions. If you are not sure about the old account, you may need to remove the integration and re-integrate it with the correct account.

    To remove the integration, please click on Integrations and click on Box.net integration.

    After removing, please follow the procedure again to integrate with new Box.net account. 

    Sorry for the inconvenience this may have caused you. Please let us know if you have any other questions. Thank you.