Terms and Conditons

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    COLV17
    Asked on September 17, 2014 at 03:59 PM

    I've recently joined Jotform and added a Terms and Conditions form.  I'm having trouble with all the points/conditons being stated.  There are around 78 points to adhere to on my form and every time I add a "text" box and cut and paste the text from Microsoft Word into the box, it's only showing around 63 points - all the end ones are missing.  Here's a link to the form

     

     

    Why is this?  Obviously I've had submissions on this without realising the final points are missing.  Can you help?

     

    Thanks

     

  • Profile Image
    Welvin
    Answered on September 17, 2014 at 04:58 PM

    Hi,

    I think this is because of the limit in terms of number of characters that you can add in the Free Text HTML field.

    To fix that, I would advise to divide the terms into several Free Text HTML field. That should make it.

    Thank you!

  • Profile Image
    Welvin
    Answered on September 17, 2014 at 05:04 PM

    By the way, when pasting contents from MS Word, you're also copying the MS Word Formatting. I think that is counted in the character limit. When I say formatting, that's related to the following line of codes:

    You may consider pasting it as a text format and style it using the available tools in the Free Text HTML field:

    Thank you!