- COLV17Asked on September 17, 2014 at 03:59 PM
I've recently joined Jotform and added a Terms and Conditions form. I'm having trouble with all the points/conditons being stated. There are around 78 points to adhere to on my form and every time I add a "text" box and cut and paste the text from Microsoft Word into the box, it's only showing around 63 points - all the end ones are missing. Here's a link to the form
Why is this? Obviously I've had submissions on this without realising the final points are missing. Can you help?
- JotForm SupportWelvinAnswered on September 17, 2014 at 04:58 PM
I think this is because of the limit in terms of number of characters that you can add in the Free Text HTML field.
To fix that, I would advise to divide the terms into several Free Text HTML field. That should make it.
- JotForm SupportWelvinAnswered on September 17, 2014 at 05:04 PM
By the way, when pasting contents from MS Word, you're also copying the MS Word Formatting. I think that is counted in the character limit. When I say formatting, that's related to the following line of codes:
You may consider pasting it as a text format and style it using the available tools in the Free Text HTML field: