What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Attaching File upload to Salesforce Integration

    Asked by coastalbendinnovation on September 17, 2014 at 05:40 PM

    Can you tell me how can I accomplish this:

    "* Attach file uploads to records

    -Maybe, mapping Jotform file upload field to your salesforce custom field. "

    I've not been successful with this. The file attachment field does not show as an option to choose to map field.

    salesforce field mapping map upload field
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    JotForm Support

    Answered by Welvin on September 17, 2014 at 05:40 PM

    Hi,

    Well, if you cannot find the field in the options, then it is not supported by the integration. But let me try it and get back to you for final findings.

    Thank you!

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    Answered by coastalbendinnovation on September 17, 2014 at 05:42 PM

    Hi Welvin,

    I know that the email notification can generate the link but I don't know how I can make that link available for mapping purpose.

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    JotForm Support

    Answered by jonathan on September 17, 2014 at 06:46 PM

    Hi,

    As far as I know, you can only mapped the form fields during integration setup. So, I am not really sure how you are suppose to map just a link.

    In any case our colleague Welvin will get back to you for any findings/info he gets.

    Thanks.

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    Answered by coastalbendinnovation on September 18, 2014 at 02:30 PM

    Do you know what field type (on Salesforce) can be mapped with Jotform File Attachment? I've tried text field and URL field but none works.

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    JotForm Support

    Answered by Welvin on September 18, 2014 at 03:06 PM

    I've tried, but unfortunately, it's not possible at the moment. Even when using the URL field type:

    There's no mapping option for the file upload in the form builder:

    Thank you!

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    Answered by coastalbendinnovation on September 18, 2014 at 03:59 PM

    Do you think it's possible to have this feature in the near future? I think you have already been able to generate the link (in email) it should be able to be generated in the form integration as well.

     

    Meanwhile, if in addition to integrating with Salesforce, I integrate Jotform with Drobpox, is it possible that Jotform can push the file link to Salesforce?

     

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    JotForm Support

    Answered by Welvin on September 18, 2014 at 04:12 PM

    I'm not sure if Salesforce support file upload in their API. Let me forward this thread to our developers as a feature request. We can't promise any timeframe for this, but if there are updates, you should know it via this thread.

    Thank you!

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    Answered by coastalbendinnovation on September 22, 2014 at 10:37 AM

    I look forward to hear from you.

    Thank you.

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    JotForm Support

    Answered by david on September 22, 2014 at 12:21 PM

    HI,

    We will let you know as soon as we have any updates on the possibility of adding this feature.  Thank you very much for the request.  In the mean time, let us know if there is anything else we can help you with and we will be happy to do so.

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    Answered by davidiwl on November 10, 2015 at 05:06 AM

    Is this feature already available?
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    JotForm Support

    Answered by beril on November 10, 2015 at 08:14 AM

    Hi,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/701495

    Thank you

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    JotForm Support

    Answered by NeilVicente on May 25, 2016 at 11:07 PM

    @coastalbendinnovation

    This is now available. File upload fields can be mapped to SaleForce fields (text-based). Uploaded file links will be added to the new SalesForce record created.

    Please do let us know if there is anything else you need help with.