my forms are disabled

  • Profile Image
    createdsweet
    Asked on September 18, 2014 at 12:06 AM

    Hi i was about to upgrade as i need planty of submissions from my site but all my forms are disabled. is this because i need to upgrade or another problem because i cannot have problems once i upgrade and add them to my site???

    Please reply asap because I need to upgrade and embed the forms asap.

    Thanks.

  • Profile Image
    Kiran
    Answered on September 18, 2014 at 01:09 AM

    Thank you for your interest in using our services. I see that two of your forms

    http://www.jotform.co/form/42599104899875

    http://www.jotform.co/form/42598974557880 

    containing fields with login ID and password which was caught by our anti-phishing system. I've removed these fields from the forms and activated your account.

    Creating forms with login ID, passwords and accepting sensitive information including credit card information directly from the form fields are not acceptable and it is against to our terms of usage.

    Please be noted that it may lead to suspension of account again if such fields are used in the forms. 

    Please let us know if you have any other questions. We will be happy to help.

    Thank you!