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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Getting an error 'Mobile Not supported' when viewed on iPhone

    Asked by Uriel0424 on September 18, 2014 at 03:43 AM

    The Form is perfect on any Laptop / Desktop but not viewable on iPhone

    Page URL:
    https://www.facebook.com/miwebhost/app_684336108254110

    Screenshot
    and not responsive JotForm uploads png
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    Answered by jedcadorna on September 18, 2014 at 07:45 AM

    Actually there are several ways to add your form to facebook. Please check our guides in this link http://www.jotform.com/help/keyword_search.php?rpp=0&search=facebook.

    I was checking your facebook link but I don't see a page where your Jotform is embedded. Please follow this guide to add a facebook page and embed your form http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages.

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    Answered by Uriel0424 on September 18, 2014 at 08:18 AM

    Yes I removed it due to the issues above.

    I have read how to embed a form and had it like that - this is not the issue....

    The Issue was seeing the Facebook Tab on Mobile.

    I also tried the iFrame method and this did not work either.

    I noticed many people have my same issue.

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    Answered by jedcadorna on September 18, 2014 at 10:00 AM

    If you have followed the above guide and it doesn't work you can try the static HTML app method as explained on this guide http://www.jotform.com/help/125-Adding-forms-to-Facebook-Static-HTML-App-Method-.

    The Short URL when you create a Static HTML app page should work on mobile.