- wacivicedAsked on September 19, 2014 at 12:59 PM
- JotForm SupportBDAVIDAnswered on September 19, 2014 at 02:54 PM
You will need to have ruby installed on your machine. If you are on a Linux/Mac, it is most likely that you have it pre-installed, and for Windows you will need to do manual installation. http://rubyinstaller.org/
We have this File Downloader App that needs a Ruby Application installed to your computer and a single terminal command to download your form files at once.
The instructions on how to do this are posted on the App Description section. Please check it and let us know if you need any further assistance.